Help Centre

Withdraw money

Transfer your QwikPay wallet balance back to your bank account.

2 min readUpdated August 2026

Step 1: How to withdraw

  1. Log in to the QwikPay User App.
  2. Select the Withdraw option from the menu.Withdraw menu option
  3. Enter the amount you would like to withdraw.
  4. Submit your request.

Step 2: Important notes

Maximum withdrawal

You cannot enter a value higher than your wallet balance.

Step 3: Processing time

Business day withdrawals (before 6:00 PM):

  • Funds will be settled to your nominated bank account within 3 hours.

After-hours withdrawals (6:00 PM or later):

  • Your request will be processed on the next business day.

Step 4: Withdrawal requirements

Withdrawals can only be made to the bank account you used to add funds to your QwikPay wallet. This is a security measure to prevent unauthorised transfers.

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