Key facts
- •CommBank's published rate is 0.99% for eligible in-store payments from 1 October 2026, down from 1.1%. CommBank says the rate includes GST
- •It applies to eligible customers on the Single Rate Per Transaction plan using Smart Mini, Smart or Smart Integrated
- •Terminal rental is $29.50/month for Smart and Smart Integrated. Smart Mini is listed at $59 outright
- •Covered brands are Mastercard, Visa, eftpos and UnionPay, plus American Express and JCB for eligible, approved customers
- •CommBank says businesses can no longer apply surcharges to eftpos, Mastercard or Visa payments from 1 October 2026
What does CBA charge per transaction?
CommBank's published rate for eligible in-store card payments is 0.99% per transaction from 1 October 2026, reduced from the previous published rate of 1.1%. It applies to eligible customers on the Single Rate Per Transaction plan and to in-store payments only. It is not a rate for every CommBank merchant, product, payment channel or customised agreement, and it does not include terminal rental, chargeback or other service fees.
| Type | Fee | Monthly | Hardware |
|---|---|---|---|
| QwikPay | $0.00Zero fees | Subscription | None - QR code or in-App |
| CommBank eligible in-store rate | 0.99% (includes GST; in-store only) | $29.50/mo rental for Smart and Smart Integrated | Smart Mini ($59 outright), Smart, Smart Integrated |
| Other products, channels and custom agreements | Confirm with CommBank | Depends on product | Depends on product |
Rates are CommBank's published rates for eligible customers from 1 October 2026. Terms and conditions apply, and CommBank's pages do not state GST treatment for the rental. Verify current rates directly with CommBank.
Example monthly cost with CommBank
Using the 0.99% eligible in-store rate and one terminal at $29.50/month:
- $10,000/month in qualifying card volume: $99 processing + $29.50 rental = $128.50/month
- $25,000/month: $247.50 + $29.50 = $277/month
- $50,000/month: $495 + $29.50 = $524.50/month
These examples assume eligible standard in-store pricing, one applicable terminal, and no customised rate or promotion. They exclude other applicable charges. CommBank says the rate includes GST, so GST has not been added to it, and the rental amount is as published.
What changed on 1 October 2026?
CommBank reduced its Merchant Service Fee from 1.1% to 0.99% for in-store payments for eligible customers on its Single Rate Per Transaction plan from 1 October 2026. CommBank says the aim is to help businesses keep the cost of accepting card payments low, and the reduction coincides with the removal of card surcharging.
Merchants who previously surcharged to recover card costs can no longer do so on covered cards, so the cost now comes out of their margin or is reflected in overall prices. Many merchants already absorb some or all of their card costs, so the effect varies.
Card coverage and eligibility
CommBank lists Mastercard, Visa, eftpos and UnionPay under its standard rate. American Express and JCB are included where you are approved: acceptance is subject to approval and available to eligible customers only. The published terms do not state other card-type exclusions, and rates for other products, channels or customised agreements can differ, so confirm the specific rate for your card mix directly with CommBank.
Terminal costs
CommBank's EFTPOS terminals page lists Smart and Smart Integrated at $29.50 per month rental. CommBank's Smart Mini page lists Smart Mini at $59 outright, which is a purchase, not a rental, and says the 0.99% rate applies to merchants making no more than $1,000,000 a year in card transactions, with up to 5 readers settling to a CommBank Business Transaction Account. CommBank says there is no lock-in contract, and cancellation needs 30 days' written notice. Confirm current product availability and any other charges with CommBank.
Settlement conditions
- With a CommBank Business Transaction Account, CommBank lists same-day payouts for transactions made before 9:30pm Sydney or Melbourne time.
- For non-CommBank accounts, timing depends on the processing day. For example, Friday transactions settle on Saturday morning and weekend or Monday transactions settle on Tuesday.
- Funds settled by UnionPay and American Express are excluded from these timings.
These conditions come from CommBank's EFTPOS terminals page and are for in-store terminal payments, and they do not promise immediate bank availability. Do not assume them for online payments. Confirm your own timings with CommBank.
October 2026 card-surcharge changes impact
According to CommBank's card surcharge reforms page, from 1 October 2026 businesses will no longer be able to apply surcharges to eftpos, Mastercard or Visa payments, in line with changes announced by the RBA. American Express, JCB and UnionPay have confirmed they support the reforms and are working to remove surcharging from the same date.
CommBank notes that weekend and public holiday surcharges fall under separate ACCC rules. Merchants need to turn off surcharge settings across terminals, POS systems, payment gateways and customer materials. Check your merchant agreement for how the changes apply to your facility.
Accept payments with $0 transaction fees through QwikPay
QwikPay can sit alongside your existing CommBank terminal as an additional payment option. QwikPay charges $0 per transaction on QwikPay payments, which are processed through the QwikPay wallet via QR code rather than a card network. QwikPay uses a business subscription model, so subscription charges may apply. Check current pricing and terms during onboarding.
Start accepting zero-fee paymentsHow CBA compares to other providers
| Provider | Transaction fee | Monthly | Settlement |
|---|---|---|---|
| QwikPay | $0.00Zero fees | Subscription model; check current pricing and terms | On-Demand Settlement |
| CommBank (eligible in-store, Single Rate Per Transaction) | 0.99%, including GST | $29.50/mo rental (Smart, Smart Integrated); Smart Mini $59 outright | Same day with a CommBank Business Transaction Account (before 9:30pm Sydney/Melbourne); varies by day for other accounts |
| Westpac EFTPOS machine | 0.79% (eftpos, Mastercard, Visa and UnionPay; not American Express or JCB) | $24.75/mo (EFTPOS Now, Now with Presto, Flex); $27.50/mo (EFTPOS Connect) | One settlement a day before 9:30pm Sydney time to an eligible Westpac account |
| Westpac EFTPOS Air | 1.25% (eftpos, Mastercard and Visa by card or digital wallet) | $0 device fee | After an 8:50pm Sydney cut-off, seven days a week, to an eligible Westpac business account |
| Tyro (rented terminal) | 1.3% | $19/mo (Pro Lite); $29/mo (Pro Touch, Pro Key) | Depends on account and settlement conditions |
| Tyro (BYO smartphone app) | 1.3% | $0 rental | Depends on account and settlement conditions |
| Square | 1.6% (accounts opened on or after 30 May 2024; eligible older accounts may pay 1.9% on Reader, Stand or Tap to Pay) | $0 subscription on the Free plan; processing fees apply | Free next-day transfers including weekends; instant transfers 1.95%, subject to eligibility |
| Stripe (in-person) | 1.65% + $0.10 domestic from 1 Oct 2026 | None for payment processing; optional services can cost extra | Depends on payout schedule and account conditions |
- Westpac states its costs include GST and that rates are subject to adjustment each April and October. The Westpac 0.79% rate does not cover American Express or JCB, and American Express and JCB on EFTPOS Air are charged by American Express, subject to eligibility and a separate application.
- Compare the processing rate plus terminal rental or purchase, your card mix and payment channels. A lower percentage does not automatically mean a lower total cost.
- The other providers' rates come from their own pricing pages: Westpac, Tyro, Square and Stripe. Tyro figures are Tyro's published standard rates, so confirm current Tyro pricing with Tyro.
Frequently asked questions
What is CommBank's merchant service fee for in-store payments?
CommBank's published rate is 0.99% per transaction for in-store payments from 1 October 2026, for eligible customers on its Single Rate Per Transaction plan. CommBank says the rate includes GST and applies only to in-store payments. Online payments, other products and customised agreements can differ, so confirm the rate in your own agreement.
Did CommBank change its rates recently?
Yes. CommBank reduced its Merchant Service Fee for eligible customers from 1.1% to 0.99% for in-store payments from 1 October 2026. CommBank says the aim is to help businesses keep the cost of accepting card payments low, and that the reduction lowers costs for merchants on its Single Rate Per Transaction pricing. The previous 1.1% rate is shown here only as the earlier published rate.
Which CommBank terminals qualify for the 0.99% rate?
CommBank lists Smart Mini, Smart and Smart Integrated as the eligible products. Smart and Smart Integrated have a published rental of $29.50 per month, and Smart Mini is listed at $59 outright. CommBank says there is no lock-in contract, and cancellation needs 30 days' written notice. CommBank's Smart Mini page says the 0.99% rate applies to merchants making no more than $1,000,000 a year in card transactions, with up to 5 readers settling to a CommBank Business Transaction Account.
Which cards does the 0.99% rate cover?
CommBank lists Mastercard, Visa, eftpos and UnionPay under the standard rate, and American Express and JCB where you are approved. American Express and JCB acceptance is subject to approval and is available to eligible customers only. Other rates can apply to other products, channels or agreements, so check your own terms.
How quickly are funds settled with CommBank?
With a CommBank Business Transaction Account, CommBank lists same-day payouts for transactions made before 9:30pm Sydney or Melbourne time, excluding funds settled by UnionPay and American Express. For non-CommBank accounts the timing depends on the processing day, for example Friday transactions settle on Saturday morning and weekend or Monday transactions settle on Tuesday. These conditions are for in-store terminal payments, so do not assume them for online payments, and confirm your own timings with CommBank.
Is CommBank cheaper than Tyro, Square or Westpac?
It depends on your total cost, not the percentage alone. Compare the processing rate plus terminal rental or purchase, your card mix, the payment channel, and any eligibility conditions. For example, at $25,000/month in eligible in-store card volume, CommBank's 0.99% rate and $29.50/month rental come to $277/month, before any other applicable charges. Other providers have different rates, rental, eligibility and exclusions.
Can CommBank merchants still surcharge from October 2026?
CommBank says that from 1 October 2026 businesses will no longer be able to apply surcharges to eftpos, Mastercard or Visa payments, in line with changes announced by the RBA. American Express, JCB and UnionPay have confirmed they support the reforms and are working to remove surcharging from the same date. CommBank notes that weekend and public holiday surcharges fall under separate ACCC rules. Many merchants already absorb card costs or reflect them in overall prices, so the effect varies. Check your merchant agreement.
Can I use QwikPay alongside my CommBank terminal?
Yes. QwikPay is an additional payment option that sits alongside your existing card acceptance, so your CommBank terminal can stay where it is. QwikPay charges $0 per transaction on QwikPay payments, but subscription charges may apply, so check current pricing and terms during onboarding.