Update your bank details

Change or update the bank account linked to your QwikPay wallet.

2 min readUpdated August 2026

Step 1: How bank details are populated

Your bank details are automatically populated once you add money to your QwikPay wallet using one of the available payment methods (PayID or PayTo).

Step 2: To update your bank account

Open the QwikPay User App.
Go to the Profile menu.
Lodge a Support Ticket with the bank details you would like to update.
Your request will be reviewed and actioned within 24 hours.

Step 3: Important information

Withdrawal account restriction

Withdrawal requests can only be made to the bank account used to add funds to your QwikPay wallet. This is a security measure to protect your account.

Step 4: Verification required

When updating your bank details, QwikPay will ask you for evidence to prove ownership of the new bank account. This is to ensure the security of your funds.

Step 5: Need assistance?

If you have questions about updating your bank details, please contact our support team at support@qwikpay.com.au or visit support.qwikpay.com.au.

Add funds & make paymentsLearn about adding money to your wallet.Withdraw moneyTransfer funds back to your bank account.

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