Help Centre

Verify your identity

Complete identity verification to use your QwikPay wallet and add funds.

3 min readUpdated August 2026

Step 1: Why verify your identity?

Identity verification is required to unlock your QwikPay account features, including adding funds and making payments. This is a standard security requirement for digital payment services.

Step 2: Required documents

You will need a physical photo ID to complete verification. Accepted documents include:

  • Driver's Licence
  • Passport
  • Adult Proof of Age Card

Step 3: When to verify

You can verify your identity in two ways:

  • During sign-up: Complete identity verification as part of the registration process.
  • When adding funds: If you skip verification during sign-up, QwikPay will prompt you to complete it when you first try to add money to your wallet.

Step 4: Need help?

If you experience any issues with identity verification, please contact our support team.

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